Category: help desk

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  Week 11|12 – It Was Inevitable

  May 11, 2020

• As I See It: #7 on Providing User Support in ‘The New Normal’, 2015 Educause Top 10 Issues

  Mar 5, 2015

• As I See It: #6 on IT Organization’s Management of Change, 2015 Educause Top 10 Issues

  Jan 21, 2015

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  Back to basics tip: Technology – Use It, Don’t Abuse It

  Aug 9, 2013

• Back to basics tip: Find Your Customer and Stay There

  May 31, 2013